This policy explains what VaultRunner collects during our pre-launch phase, how we use it, and the choices you have. In short: we collect only what you give us to join the waitlist plus basic technical data, we set no cookies, and we run no ad tracking.
VaultRunner, LLC ("VaultRunner," "we," "us," or "our") is a Wyoming limited liability company headquartered in Palm Beach Gardens, Florida. We are building a peer-to-peer marketplace for vaulted precious metals.
This Privacy Policy describes how VaultRunner collects, uses, shares, and protects information about visitors to our website at vaultrunner.com (the "Site") and persons who join our pre-launch waitlist.
We are currently in a pre-launch phase. The Site offers informational content and a waitlist signup form. We do not yet provide marketplace services, accept payments, or process transactions. When the marketplace launches, this Privacy Policy will be updated to describe the additional information we collect and how we handle it. See Section 11, Changes to This Policy.
If you have questions about this Privacy Policy, contact us at privacy@vaultrunner.com.
When you join our pre-launch waitlist, we collect:
These fields are required to join the waitlist. We do not request, and you should not provide, any other personal information through the Site.
When you visit the Site, we and our hosting provider automatically collect certain technical information, including:
This information is used to operate, secure, and improve the Site and is retained in standard server logs.
If you arrive at the Site through a tracked link that includes a ?ref= URL parameter, we record the value of that parameter alongside your waitlist signup. This helps us understand which outreach channels are most effective. The referral source value is a short text identifier, for example a conference or partner name. It does not contain personal information about you.
We use the information we collect for the following purposes:
We do not sell your personal information. We do not use your information for behavioral advertising. We do not currently use analytics or tracking services that profile your activity across other websites.
The Site does not set cookies. The Site uses a single browser local-storage entry solely to remember whether you have dismissed our data notice banner; this entry contains no personal information and is never transmitted to us. We do not use cookies, local storage, or similar mechanisms for advertising, behavioral profiling, or third-party analytics, and we do not embed any third-party analytics or tracking services on the Site.
If we begin to use cookies or similar tracking technologies in the future, we will update this Policy and provide notice before doing so.
Waitlist information. We retain your waitlist information until the earliest of (a) the marketplace launches and you are invited to create an account or decline to do so, (b) you request that your information be deleted, or (c) we cease the planned launch, in which case waitlist information is deleted within a reasonable period.
Server logs. Technical access logs are retained for a limited period sufficient to operate, secure, and improve the Site, after which they are deleted or aggregated.
Confirmation emails. Emails we send to you are retained in our email service for record-keeping in line with reasonable business practices.
When the marketplace launches, additional retention rules will apply to transaction-related records, including obligations under the Bank Secrecy Act and applicable tax law. Those rules will be described in an updated Privacy Policy before the marketplace becomes available to users.
We take reasonable administrative, technical, and physical safeguards designed to protect the information we collect against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet or method of electronic storage is fully secure, however, and we cannot guarantee absolute security.
Depending on your state of residency, you may have certain rights related to your personal information, including:
Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request.
To exercise any of these rights, please email us at privacy@vaultrunner.com.
Some browsers and browser extensions support the Global Privacy Control ("GPC") that can send a signal to process your request to opt out from certain types of data processing, including data "sales" as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.
The Site is not directed to individuals under 18 years of age, and the marketplace, when it launches, will be available only to adults. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a person under 18, contact us at privacy@vaultrunner.com and we will delete it.
The Site and the pre-launch waitlist are intended only for residents of the United States, excluding California. They are not directed to, or open to, individuals located outside the United States or residents of California. By joining the waitlist, you confirm that you are a U.S. resident located outside California. When the marketplace launches, eligibility will be governed by the Terms of Service published before launch.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this Policy.
If we make a material change (meaning a change that materially expands the categories of information we collect, the purposes for which we use it, or the parties with whom we share it), we will provide reasonable advance notice before the change takes effect. We will notify waitlist members of material changes by email to the address we have on file, and we will post a notice on the Site.
In particular, this Privacy Policy will be updated before the marketplace launches authenticated services, including identity verification, listing creation, escrow-mediated transactions, and depository title transfers. You will receive notice of those changes by email before any new collection of information begins.
Any dispute, controversy, or claim arising out of or relating to this Privacy Policy, including the breach, termination, or validity thereof, shall be exclusively resolved by binding arbitration administered by JAMS in accordance with its then applicable arbitration rules. The arbitration shall be conducted in Palm Beach County, Florida, and the language of the arbitration shall be English. The arbitrator shall be appointed by JAMS. The arbitrator shall have the authority to authorize any discovery and award any relief that would be available in a court of law or equity. The decision of the arbitrator shall be final and binding upon the parties, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Each party shall bear its own costs and expenses and an equal share of the arbitrator's fees and administrative fees of arbitration. Notwithstanding the foregoing, we reserve the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect our confidential information or intellectual property rights.
Questions, requests, and complaints related to this Privacy Policy may be sent to:
VaultRunner, LLC
Email: privacy@vaultrunner.com